Boost your business communication with the CloudUCM SOHO by Grandstream—a powerful, cost-effective cloud PBX platform designed for small offices, retail outlets, hospitality, and remote teams. With no hosting fees and enterprise-grade features, CloudUCM makes high-performance unified communication accessible to everyone.
✅ Product Features:
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📞 Supports Up to 20 Extensions – Handle up to 8 simultaneous voice/video calls with 1GB cloud storage included.
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💰 No Hosting Fees – Fully cloud-managed system without additional infrastructure or server costs.
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🌐 Cross-Platform Meetings – Built-in web, audio, and video conferencing on desktop, mobile, and SIP devices.
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📱 Wave App Access – Stay connected from anywhere using Grandstream’s Wave App for web, mobile, and desktop.
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🔒 Free SBC Protection – Secures your system from external attacks with built-in Session Border Controller.
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🧑🤝🧑 Smart Collaboration Tools – Chat, screen share, whiteboard, file share, record meetings, and use AI assistant.
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💬 Live Chat & Messaging – Supports WhatsApp, Telegram, and live website/mobile chat integration.
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🛡️ Enterprise-Grade Security – Encrypted communications hosted on AWS with 99.99% uptime.
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🎧 High-Quality Codecs – Enjoy crystal-clear calls with Opus, VP8, H.264, and jitter resistance up to 50% packet loss.
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🔗 Third-Party Integration – Works seamlessly with Microsoft Teams, Office 365, Google Drive, CRM, ERP, and more.
💼 Ideal For:
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Small & Home Offices (SOHO)
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Hospitality & Retail Outlets
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Distributed Teams & Remote Work
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Residential & Multi-tenant Buildings
📊 Grandstream CloudUCM Plan Comparison
Explore the full range of Grandstream CloudUCM plans—designed to meet the communication needs of startups, small businesses, and growing enterprises. Each plan is fully cloud-hosted with no extra server or licensing fees, offering secure, reliable, and scalable PBX functionality.
| Feature | Cloud-Startup | CloudUCM SOHO | CloudUCM Plus | CloudUCM Pro | CloudUCM Business |
|---|---|---|---|---|---|
| Maximum Extensions | Up to 10 | Up to 20 | Up to 50 | Up to 100 | Up to 200 |
| Concurrent Audio/Video Calls | 4 | 8 | 16 | 32 | 64 |
| Cloud Storage | 500MB | 1GB | 2GB | 4GB | 10GB |
| Hosting Fees | ❌ No Additional Fees | ❌ No Additional Fees | ❌ No Additional Fees | ❌ No Additional Fees | ❌ No Additional Fees |
| Audio, Video & Web Conferencing | ✅ Built-In | ✅ Built-In | ✅ Built-In | ✅ Built-In | ✅ Built-In |
| Wave App Access | ✅ Desktop, Mobile & Web | ✅ Desktop, Mobile & Web | ✅ Desktop, Mobile & Web | ✅ Desktop, Mobile & Web | ✅ Desktop, Mobile & Web |
| Device Management (GDMS) | ✅ Supported | ✅ Supported | ✅ Supported | ✅ Supported | ✅ Supported |
| Session Border Controller (SBC) | ✅ Included for Security | ✅ Included | ✅ Included | ✅ Included | ✅ Included |
| Collaboration Tools | ✅ Chat, File Share, Screen Share | ✅ Included | ✅ Included | ✅ Included | ✅ Included |
| Live Chat (Web & Mobile) | ✅ Built-In | ✅ Built-In | ✅ Built-In | ✅ Built-In | ✅ Built-In |
| Messaging App Integration | ✅ WhatsApp, Telegram | ✅ Included | ✅ Included | ✅ Included | ✅ Included |
| Hosting Platform | AWS Cloud (99.99% Uptime SLA) | AWS Cloud (99.99% Uptime SLA) | AWS Cloud (99.99% Uptime SLA) | AWS Cloud (99.99% Uptime SLA) | AWS Cloud (99.99% Uptime SLA) |
| HD Codec Support | Opus, H.264, H.263, VP8, etc. | Opus, H.264, H.263, VP8, etc. | Opus, H.264, H.263, VP8, etc. | Opus, H.264, H.263, VP8, etc. | Opus, H.264, H.263, VP8, etc. |
| Third-Party Integration | ✅ CRM, PMS, ERP, Teams, Google Drive | ✅ Included | ✅ Included | ✅ Included | ✅ Included |
| Recommended For | Solo Users, Freelancers, Micro Teams | Home Offices, Small Startups | Small Businesses, Boutiques | Growing SMBs, Hospitality, Retail | Enterprises, Hotel Chains, Campuses |
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