Designed for modern businesses that demand scalability and reliability, the Grandstream CloudUCM Business offers a powerful, fully-hosted PBX solution to streamline voice, video, messaging, and collaboration—all with zero hosting costs. Ideal for mid-size to large offices, hospitality, retail, and residential complexes.
✅ Key Features:
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🔢 Handles Up to 200 Extensions – Supports 64 concurrent audio/video calls with 10GB of secure cloud storage.
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💼 No Hosting Fees – Fully cloud-managed platform with no need for on-premises hardware or additional hosting services.
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🖥️ Built-in Conferencing Tools – Host professional audio, video, and web meetings via desktop, mobile, or SIP endpoints.
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📱 Wave App Connectivity – Stay productive from anywhere using the Wave App on mobile, desktop, or web browsers.
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🔒 Free SBC Protection – Built-in Session Border Controller guards against unauthorized access and cyber threats.
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🤝 Comprehensive Collaboration Suite – Includes instant messaging, file sharing, screen sharing, whiteboard, meeting recording, and a virtual meeting assistant.
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💬 Multi-Channel Customer Engagement – Integrates with WhatsApp, Telegram, and features live chat for both mobile and desktop users.
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🛡️ Enterprise-Level Security – Advanced encryption and hosting on AWS ensures 99.99% service uptime and data protection.
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🔊 Superior Audio/Video Quality – Features Opus, H.264, H.263, VP8 codecs with resilience up to 50% packet loss.
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🔗 Extensive Integration Support – Seamlessly connects to Microsoft Teams (via TeamMate), Office 365, Google Drive, CRM, PMS, ERP, and more.
💡 Best Suited For:
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Medium to Large Enterprises
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Hospitality Chains & Retail Networks
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Corporate Branch Offices & Remote Teams
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Residential Complexes or Multi-Office Campuses
📊 Grandstream CloudUCM Plan Comparison
Explore the full range of Grandstream CloudUCM plans—designed to meet the communication needs of startups, small businesses, and growing enterprises. Each plan is fully cloud-hosted with no extra server or licensing fees, offering secure, reliable, and scalable PBX functionality.
Feature | Cloud-Startup | CloudUCM SOHO | CloudUCM Plus | CloudUCM Pro | CloudUCM Business |
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Maximum Extensions | Up to 10 | Up to 20 | Up to 50 | Up to 100 | Up to 200 |
Concurrent Audio/Video Calls | 4 | 8 | 16 | 32 | 64 |
Cloud Storage | 500MB | 1GB | 2GB | 4GB | 10GB |
Hosting Fees | ❌ No Additional Fees | ❌ No Additional Fees | ❌ No Additional Fees | ❌ No Additional Fees | ❌ No Additional Fees |
Audio, Video & Web Conferencing | ✅ Built-In | ✅ Built-In | ✅ Built-In | ✅ Built-In | ✅ Built-In |
Wave App Access | ✅ Desktop, Mobile & Web | ✅ Desktop, Mobile & Web | ✅ Desktop, Mobile & Web | ✅ Desktop, Mobile & Web | ✅ Desktop, Mobile & Web |
Device Management (GDMS) | ✅ Supported | ✅ Supported | ✅ Supported | ✅ Supported | ✅ Supported |
Session Border Controller (SBC) | ✅ Included for Security | ✅ Included | ✅ Included | ✅ Included | ✅ Included |
Collaboration Tools | ✅ Chat, File Share, Screen Share | ✅ Included | ✅ Included | ✅ Included | ✅ Included |
Live Chat (Web & Mobile) | ✅ Built-In | ✅ Built-In | ✅ Built-In | ✅ Built-In | ✅ Built-In |
Messaging App Integration | ✅ WhatsApp, Telegram | ✅ Included | ✅ Included | ✅ Included | ✅ Included |
Hosting Platform | AWS Cloud (99.99% Uptime SLA) | AWS Cloud (99.99% Uptime SLA) | AWS Cloud (99.99% Uptime SLA) | AWS Cloud (99.99% Uptime SLA) | AWS Cloud (99.99% Uptime SLA) |
HD Codec Support | Opus, H.264, H.263, VP8, etc. | Opus, H.264, H.263, VP8, etc. | Opus, H.264, H.263, VP8, etc. | Opus, H.264, H.263, VP8, etc. | Opus, H.264, H.263, VP8, etc. |
Third-Party Integration | ✅ CRM, PMS, ERP, Teams, Google Drive | ✅ Included | ✅ Included | ✅ Included | ✅ Included |
Recommended For | Solo Users, Freelancers, Micro Teams | Home Offices, Small Startups | Small Businesses, Boutiques | Growing SMBs, Hospitality, Retail | Enterprises, Hotel Chains, Campuses |
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